MEET THE TEAM
S.B.C. Waste Solutions is a woman-owned waste management company with over 100 years of experience, providing innovative and sustainable waste management solutions in Chicago and the surrounding areas. As one of the top Chicago waste haulers, we offer a diverse range of waste management solutions that prioritize responsible and sustainable practices. Our focus on teamwork enables us to continually provide efficient and innovative waste management solutions to the industry. We take pride in maintaining a positive work environment that fosters internal growth and development for our team. We are always looking for great people to join our team and be part of our culture of excellence.
Karen Coley
Karen is the C.E.O. of S.B.C. Waste Solutions, a woman-owned company of industry experts with over 35 years of experience providing waste management solutions. As a WBENC-certified business and mentor to young women in business, Karen is committed to delivering innovative and trusted waste management solutions that make a difference in the industry. As the majority owner, Karen prioritizes providing outstanding customer service while ensuring the business operates conscientiously and puts the environment first. S.B.C. Waste Solutions continually looks for new ways to reuse recyclables and make the recycling process easier for customers.
Shawn Flood
As President of SBC Waste Solutions, Shawn leads the company with a hands-on, community-focused approach. He oversees all municipal partnerships and guides SBC’s strategic growth, ensuring every service reflects the company’s values of reliability, teamwork, and sustainability.
Brian Flood
As Chief Operating Officer, Brian manages SBC Waste Solutions’ daily operations with a focus on safety, efficiency, and service excellence. He works closely with every department to ensure smooth operations and dependable service for the communities SBC proudly serves.
Eric Francis
As Vice President of Sales, Eric leads SBC Waste Solutions’ growth across municipal, commercial, and residential markets. He’s passionate about building strong partnerships, delivering reliable service, and developing waste solutions that support cleaner, more sustainable communities.
Sandra Barbosa
Sandra is our experienced account executive collection department manager, serving in the waste and recycling industry for over 5 years. Her expertises are well sophisticated in assisting customers to their exact needs.
Alexis
Alexis is one of our most diligent bilingual customer care representatives. With 5 years of experience in the industry, whether your questions or requests are needed to be taken care of in English or Spanish, Alexis will always be there to help.
Paul Cuda
Paul Cuda is the IT/Software/Accounting Director at our company. He oversees technology systems, software applications, and financial operations with a focus on driving growth and efficiency. With his leadership and technical expertise, Paul helps our company stay ahead of the industry.
Michele Mele
Michele brings 30+ years of waste and recycling industry experience as our Accounts Payable Specialist. She manages payments, maintains vendor relationships, and ensures accurate invoice processing. Her expertise and attention to detail make her an invaluable member of our team.
Will Noorlag
Will drives growth by identifying new opportunities and building key relationships. With years of experience across various industries, he’s focused on propelling our company forward.
Cesar Anaya
Cesar oversees daily residential operations, ensuring timely, reliable service for every community we serve. With a hands-on leadership style and deep industry experience, he works closely with drivers, municipal partners, and customer care teams to maintain the highest standards of safety, efficiency, and customer satisfaction.
Lucio Santana
Lucio ensures daily operations run safely, efficiently, and on schedule and has nearly three decades of experience. With a strong focus on teamwork and communication, he supports drivers in the field, monitors route performance, and upholds SBC’s commitment to exceptional service. Lucio takes pride in maintaining smooth operations that keep our communities clean and our customers satisfied every day.
Justin Francis
Justin builds trusted relationships with municipalities, businesses, and community organizations throughout the region. Combining industry expertise with a customer-first mindset, he develops tailored waste and recycling solutions that align with each client’s unique needs. Justin is passionate about helping new partners discover the value, reliability, and sustainability that define SBC.
